• Do I need to log in to see the website?

 No, most of the website is visible to the public.  As a member, you can log in to see restricted content including the member directory, club policies and bylaws, and contacts for our board members.  You can also view and edit your own profile and pay dues or event fees after logging in.

• How do I access the member’s only pages?

Log in using the avatar symbol in the upper right corner (appears as a right-facing arrow on a mobile device).  Select this symbol to view or edit your profile, to change your password, or to log out.  After logging in, member’s only pages appear in the menu in the drop down under Members.

• What is my user name?

 Your user name is the email address you provided when you joined AWC.

•   I would prefer to use a different email address?  How can I change my user name?

 You cannot change your user name yourself.  Please contact the site administrator. 

•  I can’t log in with my email address.   How do I get access?

 Please contact the site administrator for help.

• How do I change my password?

 Select the avatar symbol in the upper right corner (appears as a right-facing arrow on a mobile device).   If you are logged in, you should see a ‘Change Password’ option.  If you are not logged in, you can use the ‘Forgot Password’ option.

MEMBER DIRECTORY QUESTIONS

• My personal information is missing or incorrect.  How do I change it?

 Select the avatar symbol in the upper right corner (appears as a right-facing arrow on a mobile device) and select ‘View Profile’.  You should then see a button labeled ‘Edit Profile’ at the top left.

•  My email has changed.  How do I change it?

 You cannot change your email address yourself since this is your primary identifier in the database.  Please contact the site administrator.

• Who can see my personal information?

Only AWC members can see the directory.   Your name, town, state, and zip code are visible in the directory by default.  Only site administrators can view all of your information.  To change what is visible, select ‘Edit Profile’, then select ‘Privacy’ in the line below the ‘SAVE’/’CANCEL’ buttons.

• I want to call another member/send an email to another member.  How do I get their phone number/email address?

 Due to privacy concerns, email addresses and phone numbers are not displayed in the directory, but you can send a message to another member through Wild Apricot; just click on their name and you will see an option to contact them.  The message will be sent to their email address.

• What happened to the pages for Monthly Meetings, Workshops, and Exhibitions?

• When I visit the Events page, I see a list.  Can I see a calendar view?

• When do I pay membership dues?

Membership dues are valid for the calendar year, and should be renewed for the next year before the end of December.   You will receive several reminders before the grace period expires in January. New members can join at any time; new memberships are also valid until the end of the calendar year.

• How do I renew my membership?

• I don’t remember if I paid dues yet.  How do I know if I owe dues?

Visit your member profile by clicking on the avatar in the upper right corner of the page.  You will see 'Renewal due on' just above the 'RENEW TO...' button.  You can also click on 'Invoices and payments' in the sub-menu below the 'EDIT PROFILE' button to see your last payment.

• Is my on-line payment secure?

• I would prefer to mail a check.  Where do I send it?